tayahot Privacy Policy — How We Collect, Use, and Protect Your Personal Data

When you register for an account on tayahot, we collect the personal information necessary to verify your identity and comply with Philippine gaming regulations. This includes your full legal name, date of birth, email address, mobile number, and a government-issued ID for age and identity verification purposes. We also collect your billing address and payment details when you make deposits or request withdrawals through the platform. During your sessions, we automatically gather technical data such as your IP address, device type, browser version, and gameplay activity logs to ensure platform security and improve your experience. All information collected is limited to what is strictly necessary for the purposes described in this policy, and we do not collect sensitive personal data beyond what is required for account management and regulatory compliance. If you contact our support team, we may also retain records of those communications to help resolve any future queries more efficiently. You can review the full list of data categories we process by contacting us at the email address provided in the footer of this page.

tayahot uses your personal data for a set of clearly defined purposes that are directly tied to operating a safe and compliant gaming platform for Filipino players. Your information is used to create and manage your account, process deposits and withdrawals in Philippine pesos, verify your age and identity as required by law, and deliver customer support when you need it. We also use aggregated, anonymised gameplay data to improve platform performance, personalise your experience, and develop new features that better serve the Philippine market. Your data may be shared with trusted third-party payment processors and identity verification providers who are contractually bound to handle it securely and only for the purposes we specify. We do not sell, rent, or trade your personal information to any external marketing companies or unrelated third parties under any circumstances. In cases where we are legally required to disclose information — such as in response to a valid court order or regulatory request — we will comply with applicable Philippine law while taking all reasonable steps to protect your interests. Any third party that receives your data is subject to strict data processing agreements that mirror the protections described in this policy.

Yes, tayahot uses cookies and similar tracking technologies to make the platform work correctly and to give you a smoother, more personalised experience on your mobile device or desktop browser. Essential cookies are required for core functions such as keeping you logged in, remembering your preferences, and maintaining session security — these cannot be disabled without affecting how the platform operates. We also use performance cookies to understand how players navigate the site, which pages are most visited, and where technical issues may arise, so we can continuously improve the platform. Preference cookies allow us to remember settings like your chosen language or display options so you do not have to re-enter them every visit. You can manage your cookie preferences through your browser settings at any time, though disabling non-essential cookies may limit certain features. We do not use cookies to track your activity on other websites or to build advertising profiles for third-party marketing networks. For a full breakdown of the cookies we use and their individual purposes, please refer to the cookie settings available within your account dashboard.

As a registered player on tayahot, you have a number of important rights over the personal data we hold about you, in line with applicable Philippine data privacy legislation. You have the right to access a copy of the personal information we hold, to request corrections if any details are inaccurate or out of date, and to ask us to delete your data in circumstances where we no longer have a lawful basis to retain it. You may also object to certain types of processing, request that we restrict how we use your data while a dispute is being resolved, and ask us to provide your data in a portable format where technically feasible. If you have given consent for a specific type of processing — such as receiving promotional communications — you can withdraw that consent at any time without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, simply contact our support team using the email address listed in the footer of this page, and we will respond within the timeframe required by law. We take all data rights requests seriously and will never penalise you for exercising your legal entitlements.

tayahot retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. Account data is typically retained for the duration of your active account and for a defined period after account closure to meet legal record-keeping requirements. Payment and transaction records may be kept for longer periods in line with financial regulations applicable to gaming operators in the Philippines. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual. We may update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements to the platform. When material changes are made, the updated policy will be published on this page with a revised effective date, and you may be notified through the platform or by email. Your continued use of tayahot after any update constitutes your acceptance of the revised policy, so we encourage you to review this page periodically to stay informed.